Common Questions
How do I update my IP address?
You can update your IP using our API endpoint. Simply send a GET request to /api/v1/update?token=YOUR_TOKEN&myip=YOUR_IP. You can also use our client scripts for automatic updates.
What payment methods do you accept?
We accept Yemeni wallets (Yemen Wallet, Al-Majdouie), bank transfer to our Yemeni bank account, and cash payment at our office in Sana'a.
How long does the free trial last?
The free trial lasts 14 days with all features included. No credit card required to start the trial.
Can I use my own domain?
Yes! Contact our support team to configure custom domains. Additional fees may apply for custom domain setup.
How often can I update my IP?
Free tier: every 5 minutes. Paid plans: instant updates with no rate limiting.
Is my data secure?
Yes! All API requests are encrypted via HTTPS. We use JWT tokens for authentication and never store plain-text passwords.
How do I cancel my subscription?
You can cancel anytime from your billing page. No cancellation fees.